Frequently Asked Questions About Our Painting Services in Richmond, VA
Learn more about Art Painting Pro's professional painting services. These answers will help you understand our work, process, and commitment to quality and customer satisfaction.
We proudly serve Richmond, Glen Allen, Henrico, Chesterfield, Midlothian, and surrounding areas in Virginia. Our team is available for both residential and commercial painting projects across the region. Contact us to confirm availability in your specific neighborhood.
Yes—Art Painting Pro offers free, no-obligation estimates. Simply request a visit through our contact page or call (804) 912-9118. We’ll assess your project, explain the scope of work, and deliver a detailed quote that outlines labor, materials, and any preparatory steps needed.
We specialize in:
- Interior Painting (walls, ceilings, trim)
- Exterior Painting (siding, brick, stucco)
- Cabinet Refinishing & Painting
- Drywall Repair & Finishing
- Deck & Fence Restoration
- Pressure Washing & Preparation
- Popcorn Ceiling Removal & Texturing
View details on each service in our Services section.
We use premium, eco-friendly paints from trusted brands such as Sherwin-Williams and Benjamin Moore. Our primers and finishes are selected based on:
- Surface type (wood, drywall, stucco)
- Desired durability (high-traffic areas, exterior exposures)
- Customer preferences (low-VOC, washable finishes)
This ensures vibrant color, long-lasting performance, and minimal environmental impact.
Project duration depends on size and complexity:
- Small rooms (bedrooms, offices): 1–2 days
- Full interior repaint (3–4 rooms): 3–5 days
- Exterior repaint (2,000 – 3,000 sq ft home): 5–7 days
We provide an estimated timeline during your free consultation and always strive to minimize disruption and maintain a clean work environment.
Yes, Art Painting Pro is fully licensed and insured for your protection and peace of mind. Our coverage includes general liability, workers’ compensation, and property damage. We strictly adhere to all safety regulations and industry standards in every project. Feel free to request a copy of our insurance certificate when scheduling your estimate.
Absolutely. We stand behind our work with a **2-year workmanship warranty** on all interior and exterior painting jobs. If any issues arise due to our workmanship—peeling, blistering, or cracking—we’ll return to address and resolve the problem at no extra cost. Paint manufacturer warranties often extend coverage on the product itself; we can guide you through any manufacturer-specific terms.
Yes. Our experienced color consultants provide expert guidance on selecting shades that complement your home’s architecture, natural lighting, and interior décor. We offer:
- Color psychology recommendations
- Accent wall suggestions
- Trim vs. wall color pairings
Contact us to schedule a **free color consultation**. We also provide digital mockups to help you visualize the final result.
Surface preparation is crucial for a long-lasting finish. Our prep includes:
- Cleaning and power washing exterior siding or decks
- Sanding and scraping loose or peeling paint
- Patching holes, cracks, and nail pops in drywall
- Priming bare surfaces with high-quality primers
This ensures proper adhesion, uniform coverage, and prevents peeling or blistering down the road.
It’s simple! Choose one of the following options:
- Fill out our online contact form.
- Call us directly at (804) 912-9118.
- Send an email to artpaintingprollc@gmail.com.
We’ll set up a convenient time to visit, discuss details, and provide your free estimate.
We accept multiple payment options for your convenience:
- Cashier’s check or personal check
- Major credit cards (Visa, MasterCard, American Express, Discover)
- Bank transfers (ACH)
- Mobile payments (Venmo, PayPal)
A 30% deposit is due upon contract signing, with the balance due at project completion. Ask about our **0% financing options** for larger projects.
We take great care to keep your home clean and protected by:
- Covering furniture, floors, and fixtures with drop cloths or plastic sheeting
- Masking trim, windows, and built-ins with painter’s tape
- Using dust containment methods when sanding or scraping
After each day’s work, we remove debris, vacuum, and leave your space tidy until the next phase of the job.
Yes! We offer low-VOC and zero-VOC paint options from top manufacturers. These eco-friendly formulas minimize odors, improve indoor air quality, and reduce environmental impact. Ask your estimator for **“green” paint selections** that safeguard family health.
If you need to reschedule or cancel, please notify us at least 48 hours before your start date. Cancellations within 48 hours may incur a nominal fee to cover administrative costs. We strive to be flexible and will work with you to find a new date that meets your needs.
Our team monitors local weather daily. If rain, high humidity, or extreme temperatures make painting unsafe or unproductive, we will:
- Notify you immediately of any delay
- Reschedule to the next optimal weather window
- Adjust the project timeline accordingly
Your safety and paint quality come first. We refuse to apply paint when conditions risk improper adhesion or premature failure.
Absolutely. Our deck services include:
- Pressure washing to remove dirt, mildew, and old stain
- Sanding and wood repairs (nail pops, split boards)
- Application of premium semi-transparent or solid-color stains
- Clear sealants to protect against UV damage and moisture
Learn more on our Deck Restoration page.
We assign the best crew based on your project size and scope. If you have previously worked with one of our crew leaders and wish to request them again, let us know and we will do our best to accommodate, subject to availability.
Team size varies by project complexity:
- Small rooms: 2–3 painters
- Full interior: 3–5 painters
- Large exterior jobs: 4–6 painters
We ensure efficient completion without sacrificing attention to detail.
We follow CDC guidelines to keep you and our crew safe:
- Regular health screenings for all team members
- Mandatory mask usage when working indoors
- Social distancing during estimate visits and work
- Frequent handwashing and sanitizing equipment
If you require additional precautions, such as leaving doors unlocked or stepping outside while we work, please let us know and we’ll accommodate your request.
For homes built before 1978, lead-based paint may be present. We:
- Perform a lead test before starting work
- Follow EPA RRP (Renovation, Repair & Painting) regulations
- Contain and remove lead paint using HEPA-filtered vacuums and proper PPE
- Apply encapsulating primers that safely seal old lead coatings
Safety is our priority—our crew is RRP-certified to handle lead-safe work. Learn more on our Drywall Repair page about surface remediation.
Our cabinet refinishing process includes:
- Removing hardware (knobs, hinges) and cleaning surfaces
- Sanding cabinets down to bare wood
- Repairing dents, chips, or scratches
- Applying high-quality primer and two coats of paint or stain
- Reinstalling hardware or upgrading to new handles
We can transform dated cabinets into modern focal points. See our Cabinet Refinishing gallery for before-and-after photos.
Yes. We specialize in drywall repair for:
- Small holes (nail pops, minor cracks)
- Large holes (door dings, water damage)
- Ceiling damage (water stains, popped seams)
After repairs, we match the existing texture (smooth, knockdown, orange peel) for a seamless finish. Learn more on our Drywall Repair page.
An exterior estimate covers:
- Power washing and surface preparation
- Scraping and sanding loose paint
- Caulking trim, windows, and doors as needed
- Priming bare wood or metal surfaces
- Applying two coats of premium exterior paint
- Clean-up and final inspection
We provide a detailed line-item quote so you know exactly what’s included, eliminating surprise fees. For more details, visit our Exterior Painting page.
Common signs you need a fresh exterior coat:
- Peeling, cracking, or flaking paint
- Faded or chalky surfaces
- Wood rot or mildew growth
- Water stains or blistering under paint
Generally, most exteriors need repainting every 5–10 years, depending on material and exposure. Schedule a free inspection to assess your home’s condition.
An interior estimate typically includes:
- Detailed room measurements
- Surface preparation (patching holes, sanding)
- Taping off trim, doors, and windows
- Applying primer to bare or stained areas
- Two coats of premium interior paint on walls/ceilings
- Clean-up, hardware reinstallation, and final walkthrough
We customize each quote based on room count, ceiling height, and any special requests—such as accent walls or custom finishes.
Yes. We use spectrophotometer technology to match existing paint colors precisely. Whether you need to touch up a small area or repaint an entire wall, we ensure the new coat blends seamlessly with the existing shade.
For vaulted ceilings and tall walls, we use:
- Commercial-grade scaffolding with guardrails
- Proper or user-approved ladders and fall protection
- Hard hats and non-slip footwear
Our crew is OSHA-trained for working at height, ensuring every step is taken to prevent accidents and protect both workers and property.
Absolutely. We take special care with fine details like:
- Crown molding
- Baseboards and door casings
- Window frames and sills
Using high-quality brushes and careful taping, we achieve crisp, clean lines for a professional, polished look.
Yes—wallpaper removal is available as an add-on service. Our process includes:
- Scoring and applying a commercial-grade wallpaper remover
- Gently stripping paper and adhesive
- Sanding and patching any remaining glue or wall damage
- Priming before painting or new wallpaper installation
Learn more about our interior prep work on our Interior Painting page.
We use drop cloths and plastic sheeting to shield plants, shrubs, and flower beds from paint splatter. If large trees or delicate plants are nearby, we can also:
- Create temporary barriers
- Use paint shields to block overspray
- Thoroughly clean any accidental drips—our goal is zero impact on your landscaping.
If rain interrupts an exterior job, our crew will:
- Cover any newly painted surfaces with breathable tarps
- Secure ladders, scaffolding, and materials
- Resume painting as soon as weather permits
We’ll communicate with you promptly about revised timelines and make sure the final finish remains flawless.
Yes. Whether you need to refresh scuffed walls, cover small drywall patches, or restore faded trim, we provide professional touch-up services. Our technicians match existing paint precisely and blend edges for a seamless repair. Contact us to schedule a quick touch-up session.
We minimize odors by using low-VOC (volatile organic compound) and zero-VOC paints. Additionally, we:
- Ventilate rooms with open windows and fans
- Work on one room at a time to limit odor transfer
- Cover furniture with breathable drop cloths
Most customers report minimal lingering smell—usually dissipating within 24–48 hours.
High ceilings require additional safety equipment and labor time. Our pricing structure accounts for:
- Scaffolding or specialized ladders
- Extra prep and painting time per height
- Additional coats where required
We include these considerations in your initial quote so there are no surprise fees mid-project.
Understanding finish choices:
- Flat/Matte: No sheen—hides imperfections well, ideal for ceilings and low-traffic areas.
- Eggshell: Low sheen—slightly more washable than flat, good for living rooms and bedrooms.
- Satin: Medium sheen—durable and easy to clean, perfect for hallways and kitchens.
- Semi-Gloss: High sheen—high durability and moisture resistance, used for trim, doors, and bathrooms.
We’ll recommend the best finish based on your room’s function and traffic level.
Yes. We safely remove popcorn ceilings by:
- Covering floors and furniture with heavy-duty plastic sheeting
- Using specialized scrapers and water-based solutions to soften texture
- Repairing any minor drywall imperfections beneath
- Applying a smooth skim coat or new texture of your choice (knockdown, orange peel)
This process transforms outdated ceilings into modern, clean surfaces.
Yes. We paint all interior spaces, including:
- Garage walls (drywall, block, or drywall over block)
- Garage floors with specialized epoxy or concrete paint
- Basement walls and ceilings—moisture-resistant primers are used in below-grade areas
Proper ventilation and moisture control measures are implemented to ensure lasting results.
We leave your home or business spotless by:
- Removing all drop cloths, tape, and plastic sheeting
- Vacuuming or sweeping up dust and debris
- Wiping down painted surfaces to remove any paint splatters
- Reinstalling outlet covers, switch plates, and hardware
We believe a job isn’t finished until your space is clean, smell-free, and ready to enjoy.
Yes. Bundling services often results in cost savings. For example:
- Interior + exterior painting package
- Cabinet refinishing paired with interior walls
- Drywall repair + paint for full rooms
Ask your estimator about current promotions and bundled-service discounts when requesting your free estimate.